Your company operates in:
Select Country
Albania
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1.
How important is innovativeness in your enterprise?
it is a top priority for activities
it is very important
quite important
medium/moderately important
we do not attach importance to innovative activities
2.
Which forms of innovative activities are implemented in your enterprise?
research and development
investments in fixed assets (halls, buildings, warehouses, machines, equipment, software)
best practices
purchase of intangible rights (patents, licences, copyrights, industrial design rights, know-how etc.)
none
3.
What did innovations in products and services concern?
new product/service launch
new application of the product
technological improvement of the product, improved method to provide services, improved embedded software
increased easiness to use product/service
no such innovations were implemented
4.
What was the purpose of implementation of product innovations?
increased range of products or services, replacement of obsolete products or processes
entry into new markets, increased market share
improved quality of products or services
reduction of cost per product unit
no such innovations were implemented
5.
What did organizational innovations concern?
new methods of operation, new methods of division of tasks and decision-making authority
reduced energy consumption, air pollution, water pollution, soil contamination and noise
new methods of workplace organization, improved work safety and work hygiene
new methods used to improve public relations
no such innovations were implemented
6.
What was the purpose of implementation of organizational innovations?
reduced time of response to customer needs and shorter lead times
improved process of organization learning and sharing knowledge in the enterprise
reduced administration costs, reduced transactional costs
improved level of satisfaction from work (e.g. through improved communication or access to information within the enterprise or in relations with other enterprises or institutions)
no such innovations were implemented
7.
What did marketing innovations concern?
substantial changes in the project/design or packaging of products or services
new media or methods for product promotion e.g. first application of a new advertising medium, new image, using loyalty cards etc.
new methods of distribution of products or sales channels e.g. implementation of franchising or license systems for product distribution for the first time, direct sales, exclusive retail sales, new concepts of product exposition
new methods to form prices of products and services, e.g. first application of a new method to correct product prices depending on demand, discount system etc.
no such innovations were implemented
8.
What was the purpose of implementation of marketing innovations?
increasing or maintaining market share
launching products for a new group of customers
launching products in a new geographical market
no such innovations were implemented
9.
What did process innovations concern?
implementation of a new (or improved) production method
implementation of a new (or improved) delivery method
new/substantially improved methods to develop and provide services
new/substantially improved computer software / ICT technologies
no such innovations were implemented
10.
What was the purpose of implementation of process innovations?
reduction of unit costs of production
reduction of unit costs of deliveries
improved quality, production of new/substantially improved products and services
improved efficiency and quality of auxiliary activities
no such innovations were implemented
11.
Innovations in your enterprise:
are connected with utilization of new knowledge (generated during R&D activities or purchased from the outside)
they are based only on previous knowledge / are connected with utilization of new application of current knowledge
concern connecting current knowledge with newly acquired knowledge
innovative activities are not carried out
12.
Which resources are used to finance innovative activities?
Internal resources
public support: resources obtained from the state budget, governmental programmes, subsidies, EU projects, economic zones
bank loans, credits from suppliers, leasing
partners, sponsors
no innovative activities
13.
What internal sources of information are used in the enterprises during development of innovations?
internal research and development facilities
managers
other employees
other enterprises included in the group of enterprises
we do not use such sources
14.
What market sources of information are used in the enterprises during development of innovations?
suppliers of machines, equipment, materials, components and software
customers
competitors and other enterprises from the same sector
consulting companies (consultants), commercial and private R&D laboratories
we do not use such sources
15.
What institutional sources of information are used in the enterprises during development of innovations?
research centres of the Polish Academy of Sciences
research and development centres
foreign public research institutions
universities
we do not use such sources
16.
What other sources of information are used in the enterprises during development of innovations?
conferences, fairs, exhibitions
scientific/technical/commercial journals and publications
societies and associations for science and technology, specialized and professional societies and associations
we do not use such sources
17.
How does your enterprise popularize knowledge and technology in the outside?
sales of new products or services to consumers
sales of new products or services to other enterprise
sharing information or organizational and marketing innovations to other entities
transfer of employees to other entities
I have not observed such activities in my enterprise
18.
Are innovative ideas are considered as early as at the stage of design/planning of products or services?
no, never
very rarely
sometimes
often
yes, always
19.
Are observations, opinions and suggestions of customers taken into consideration during improvement of products and services?
no, never
very rarely
sometimes
often
yes, always
20.
Do external stakeholders help assess the ideas?
no, never
very rarely
sometimes
often
yes, always
21.
Has a team/division/department/a person been assigned in the enterprise to be responsible for innovations, research, development of technology etc.?
No
Yes
22.
Are employees supported in terms of innovation e.g. through opportunities for training in this area?
No
Yes
23.
Which forms of motivating for innovativeness (reporting innovations, development and implementation of novel/innovative solutions) are used in your enterprise?
money (premium, extra salary)
praises by superiors
opportunities to participate in implementation of innovative activities
none
24.
How are research and development activities performed?
within the enterprise
through outsourcing
such activities are not performed
25.
Innovative activities in the enterprise involve:
development of entirely new solutions which have not been used in the market yet
benchmarking is used or best practices are employed
available solutions present in the market are overtaken in a sector
innovations developed by external enterprises are implemented/used
none of the above
26.
What kind of support do employees expect during innovative activities?
training, information services, counselling, consultation
technological support, knowledge transfer, technology
financial support
partnership cooperation, business cooperation, scientific cooperation with enterprises from the same sector and scientific institutions
do not expect any support
27.
How do you assess the effectiveness of innovation? Have the resources invested in innovative activities brought the expected outcomes?
definitely not
rather not
rather yes
definitely yes
it is difficult to assess due to an insufficient period after their implementation
28.
Which benefits of innovation can be indicated inside the enterprise?
improved quality of products and services
improved employees/work performance, better organization and methods of work
innovations support improvement of processes, improvement and modernization of manufacturing processes
they help save money and time (e.g. improve lead time)
acquisition of knew knowledge, skills and competencies
29.
Which benefits of innovation can be indicated in terms of relations between the enterprise and its environment?
improved quality of customer service
strengthening of competitive position, increased market share
improved recognition of the brand, reputation
increased sales of products and services
reduced effect on the environment
30.
Please specify barriers for innovative activities in enterprises.
no support for innovative attitudes of employees, no commitment among employees and managers
low social awareness in terms of innovative activities and benefits that can be produced for the enterprise, low level of information about innovations, new technologies, markets
fear for risk of failure
high costs involved in development and implementation of innovations, no funds for innovative activity
low level of staff competencies/no qualified personnel
31.
What effect do innovations have on enterprise activity?
definitely negative
rather negative
do not have any effect
rather positive
zdecydowanie pozytywny
32.
Will innovative activities involve other areas in the future?
No
Yes
33.
Which areas are planned to be extended with innovative activities?
product and services innovations
marketing innovations
organization innovations
process innovations
we do not plan to extend innovative activities
34.
Which innovative activities are planned to be implemented in the nearest three years?
research and development
investments in fixed assets (halls, buildings, warehouses, machines, equipment, software)
best practices
purchase of intangible rights (patents, licences, copyrights, industrial design rights, know-how etc.)
none
35.
Does enterprise plan in the future:
to increase investment expenditures on innovative activities
to reduce investment expenditures on innovative activities
leave investment expenditures on innovative activities unchanged
36.
Respondent's position
37.
Number of employees in the enterprise
up to 9
from 10 to 49
from 50 to 249
more then 249
38.
Type of enterprise
39.
How many years has the enterprise operated in the market?
40.
Which sector does your enterprise operate in?